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How to Remove or Disable a User’s Access

There may be situations where a user should no longer have access to your iTraceiT domain. This can happen when someone leaves the organization, changes roles or no longer needs operational access. 

Only administrators can acces the domain settings.

Administrators can remove or disable a user directly from the Team and Access page. This article explains how to manage this process safely.

Removing or disabling a user prevents them from viewing or modifying domain data and ensures your environment remains secure.

When a user is removed, they immediately lose access to the domain. You can manage this at any time through the domain settings.

  • Step 1: From your domain dashboard, click the gear icon next to your domain name to access the settings.

  • Step 2: In the left menu, select Team and Access. This page shows all users currently associated with your domain.

  • Step 3: Find the user you want to remove from the access list. You will see their name, email and role displayed in the list.

  • Step 4: Click the Trash icon next to the user’s name.  Confirm the action when prompted.

After removal, the user will no longer appear in the Team and Access list and will immediately lose access to your domain.

 

Removing or disabling a user’s access is quick and essential for maintaining security and proper access control within your domain. If roles change or a collaborator no longer needs access, you can update permissions instantly from the Team and Access section.